U4-1260 - Update from 4.10.1 to 4.11 will not get past the "Let's get started!" Page

Created by Miku Kelley 26 Nov 2012, 17:24:47 Updated by Funka! 14 Dec 2012, 19:12:07

Followed the instructions and getting the upgrade page; but no amount of clicking "Lets get started!" will move on from that landing page. Clicking let's get started takes me to: http://important.site/install/default.aspx?redir=true&url=http%3a%2f%2fimportant.site%2finstall%2f%3finstallStep%3dlicense Yet the page presented is still the lets get started page and not the license page.


Funka! 27 Nov 2012, 03:21:59

I did an upgrade today from 4.7.2 to 4.9.1 and witnessed a similar issue. Turns out that permissions on web.config got reset and all I had to do was reapply write permissions on this file and re-run the installer. I noticed this because the "umbracoConfigurationStatus" value in web.config wasn't getting changed, but afterwards it did.

Sebastiaan Janssen 27 Nov 2012, 11:19:59

@Miku try and clear out the cookies for that domain as well, might help. FYI: change prio to normal as it doesn't seems like anyone else has hit this issue, so it's likely something on your machine causing it.

Miku Kelley 27 Nov 2012, 17:44:39

In the end I just manually browsed to http://important.site/install/default.aspx?installStep=theend and that updated the flag so I could use my site once more.

Sebastiaan Janssen 27 Nov 2012, 17:54:16

Thanks Miku, closing it for now and assuming it was a fluke. If anybody ever runs into this again we can reopen this issue.

Funka! 14 Dec 2012, 19:12:07

I ran into this again today on an upgrade from 4.9.0 to 4.9.1.

I verified permissions were set correctly on my web.config file, but the umbracoConfigurationStatus value was still not moving up past 4.9.0. (I did not remember to try the suggestion about clearing cookies, sorry.) What I did this time was manually adjust this value to 4.9.1 and everything seems to be working again as expected.

Priority: Normal

Type: Bug

State: Closed


Difficulty: Normal

Category: Installation

Backwards Compatible: True

Fix Submitted:

Affected versions:

Due in version:


Story Points: